Tempering-furnace line on the Golden Glass factory floor on Al Kharj Road, Riyadh, with glass racks beyond

What We Put in Writing

Warranty & how we stand behind our glass

We publish no fixed-term warranty; we commit in writing to replacing glass that arrives broken on our truck and answering every reported deviation.

Reported · Inspected · Answered

What we stand behind, in writing

Three commitments run through every order.

The coating warranty is its maker’s

A coating warranty is not something a fabricator grants.

Warranty and termsGuardian’s, on coated glass such as SunGuard
Our partProcessing SunGuard to the maker’s published guidelines, as a Guardian-certified fabricator
CertificateHA220726, Guardian’s certification of our processing · What each certification covers →
Certified scopeSunGuard SN, DS and HP, plus ClimaGuard coatings, at 4, 6 and 8 mm
Warranty terms for your build-upAsk in the quote request, in or outside that scope; the answer comes in writing

Coated glass keeps its maker’s warranty only when it is processed to the maker’s published guidelines; that is what certification attests.

What if a piece is out of size or spec?

Report a size or spec deviation, or a complaint on a delivered batch.

Size or spec deviationInspected by Quality Control, on site where needed · where the fault is ours, the pieces are corrected or replaced
Every reported deviationAn inspection by Quality Control, and a reply in writing for your project file

What if glass arrives broken?

Glass that arrives broken on our truck is replaced.

ReportA broken or out-of-size piece
WithThe delivery note number, the piece references, and photos

The same boundary is in the FAQ on the landing page. Read it in the FAQ →

We do not publish term-year warranties.

The Paper Behind It

Which documents back these commitments?

Delivery note: emailed after each delivery for your confirmation; its number is what opens a breakage or deviation report.

QC reply: the inspection’s outcome, in writing; the document your project file keeps.

Certificate HA220726: Guardian’s certification of our processing, renewed annually; the document pack behind it comes with your quote or on request. The certifications page →

Polyvinyl butyral (PVB) lamination
Tempering
Insulated glass unit (IGU) assembly

Certified · Tested · Documented

ISO

ISO 9001:2015

Quality management system

Guardian

Certified fabricator

certificate HA220726

SGCC

Certified tempering

tempered safety glass

AGC Obeikan

Certified processor

coated glass

Trusted Across the Kingdom

KAFD
Almarai
NHC
PIF
Qiddiya
Marriott
Golden Glass symbol

Put your warranty terms in the quote

01Send your glass schedule or bill of quantities, and state any warranty requirements the project carries.

02Quotation within 48 hours; what we agree, we agree in writing.

03Fabrication with inspection reports at every stage, delivered to your site on protective racks.

Select the closest glass type in the form, or “Other” for a mixed package, and list the full package in the details.

info@goldenglass.com.sa
goldenglass.com.sa
Head office: 2341 Salahuddin Al Ayyubi St, Al Malaz, Riyadh 12841 (Additional No. 8311)

Factory & sales office: AlFawzan Industrial Zone, Al Kharj Road, Riyadh
Walid Saeed, Sales & Marketing Director · +966 54 756 5510 · WhatsApp

Tell us about your project

The button opens a pre-filled email in your mail app. We reply within 48 hours. Your details go only to our sales team.

We use these details only to answer your request: how we handle them.